![]() ![]() ![]() ![]() 6- Download the newest driver here: s1&l=en&s=dhs&releaseid=R92834&SystemID=PRN_ALL_A962&servicetag=&os=WW1&osl=en&deviceid=7348&devlib=0&typecnt=0&vercnt=2&catid=-1&impid=-1&formatcnt=0&libid=40&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=128698 Click the Download button, then you will see 2 additional download buttons, click the 2nd one. (if you find any) 5- Restart the computer BUT PLEASE FIRST BOOKMARK (add to favorites) THIS PAGE SO YOU CAN COME BACK WITH ME AFTER THE RESTART, and click Accept if the issue is solved (that's the only way I can get paid for my effort. ![]() Go to and click on "Download file" to download and install this tool 4- Remove any DELL printer application using this tool. Ok, please follow the steps below to uninstall the printer software completely using the Windows Install Cleanup TOOL and then re-install it: 1- Unplug your printer from the computer 2- Uninstall the DELL printer software going to Start, Control Panel, Uninstall a Program 3- Download "windows install cleanup" tool. ![]()
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